Shipping & Returns
Do you have questions about your order or about the shipping and delivery process? Below you will find the most important answers in a row. Do you have another question or has your question not been answered yet?
Please contact our customer service on +31 23 8223963 or email@example.com
All orders placed on working days before 2:00 PM will be shipped the same shipment when in stock. The package will be delivered the next working day by package delivery service UPS from PostNL.
In some cases, however, a product may not be in stock. Please note that the delivery time is 2 to 4 working days.
We try to inform you at all times about the exact delivery time when a product is not in stock.
Parcel delivery company UPS and PostNL
All our packages are sent via the UPS or PostNL parcel service.
Item not in stock
If a product is not in stock, you will be confirmed by e-mail about the expected delivery time.
Received wrong products
If you have received a different delivery, please contact our customer service via E-mail: firstname.lastname@example.org. Our employees are happy to help you and come to a suitable solution together with you.
Sending back your order?
The consumer bears the direct costs of returning the product.
In the link below you will find a return form with the required information. Would you like to complete this form completely, print it and put it in the box? This way we can process the return properly. Click on the link below to open the PDF returns form:
Returns are excluded for products:
- Products custom made or personalized in any way.
- Specially obtained products.
- Correctly performed services such as (engine) maintenance or tuning.
In order for the article to meet the following conditions to meet:
- The article or articles must be complete.
- The item or items must be in the original packaging.
- The item, or items that appear to be unused.